> Describe, in your opinion, your worst experience delegating work to someone else. What happened and what did you learn from it?
> Describe a time when you had to deal with a customer complaint. What did you do and how did you resolve the complaint?
> Describe a time when you managed to spot a potential issue and resolve it before it got out of control.
> Imagine this scenario: You are reviewing the most recent site analytics for your website. You realise that the sales conversions for the products on the site has remained steady, but the website traffic is trending down. Overall, revenue is down. What do you do?
> Describe a situation in which one or more of your subordinates had roles in the decision-making process at work. How did you make use of their contributions or delegate the decision-making?
