> Imagine this scenario: You are the team leader and the person in charge of your company’s newsletter to customers. For this month’s newsletter, the designers have come up with a design that the writers strongly disagree with. What do you do?
> Have you recently attended any conferences or seminars in your field? What did you get out of them?
> Describe a time when you had to critically evaluate the quality of proposals sent to you by others.
> Imagine this scenario: You are interacting with a customer. After a while, things turn sour and the customer starts to make negative comments about you. How do you handle the situation?
