> Imagine this scenario: You are assigned or inherited a difficult client that none of your coworkers would want to work with. What do you do?
> Imagine this scenario: You are working hard to fix an issue at work. When you have finished, your work team criticized your solution to the issue. What do you do?
> Describe a time when you had to work exceptionally hard to provide great service. What did you do and what was the outcome?
