> Describe a time when you had to change your usual work process in order to complete a project or customer order.
> Imagine this scenario: Your organization’s policy has changed drastically. You realized that due to these changes, you will be unable to further your personal career goals. What do you do?
> Describe a time when you went out of your way to to analyse, diagnose, and solve a complicated problem. What did you do and what was the outcome?
> Describe a time when you upgraded or developed IT hardware or software for work. What did you do, and did you need help with the more technical aspects of it?
> Describe a long-term project that you managed. How did you keep everything moving along in a timely manner?