> Describe a time when one of your subordinates raised an issue that they could not solve on their own. How did you support or assist them?
> What is your approach to explaining complex issues to people with less knowledge on the issue than you?
> Describe a time when you were asked to do work that you felt was too difficult for you. What was the work and what did you do about it?
> Describe a time when you managed to get a difficult member of a team participating productively with the rest of the team.
> Imagine this scenario: A customer has approached you in the store saying that they cannot find the product they are looking for. What do you do?
> What would be your advice for a high-street cafe chain that is not doing well and looking for ways to improve?
> Imagine this scenario: You have been given multiple tasks to finish by the end of the work day. However it is impossible for you to complete all the tasks by the end of the day. What would you do?
