> Imagine this scenario: You are the leader of a small team. One of your team members was not performing up to expectations. What do you do?
> Describe a time you had to deal with a difficult or challenging issue with an employee. How did you handle it and what was the outcome?
> Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
> Imagine this scenario: You have been tasked teaching your colleagues a new work process so that they will implement it. However, your initial attempt to teach them was met with heavy resistance and comments such as “this is the way we’ve always done it”. How would you deal with this resistance and achieve your objective?