> Name three typical reasons as to why change management often fails. How would you avoid these from happening?
> Describe a time when you paid attention to a particular detail of your work, and this led to a benefit for you or your team.
> Tell me about a time when you had to give a team member constructive criticism. How did you go about giving it?
> Describe your experience and expertise with CRM (customer relationship management) tools that you are familiar with.
> Describe a time when you spotted an error in your own work. What was the error and how did you spot it?
> Tell me about a time when you had to lead a project and your other team members weren’t contributing as you had envisaged. How did you tackle the situation?