> What is your approach to fully understand a situation when the person explaining the situation to you is unable to clearly communicate what happened?
> Describe a time when you were asked to inform your team or manager of bad news. How did you communicate it?
> Describe a time when you held back your own thoughts and opinions in order to first gather the opinion of others.
> Imagine this scenario: You have to explain the term [blank], which is common in our industry, to a layman. How would you do this?