> What is your approach to turning down a customer’s order or request, due to unforeseen circumstances? What would you say and how would you say it?
> Are there any changes you think should happen in your current or previous department or organization to improve efficiency or effectiveness at work? What would the changes be and why?
> How do you maintain a positive attitude throughout your work and career, even through difficult times?
> Describe a time when you had to make a major work or project decision on your own. What was the decision and how did it work out?
> Describe a time when you and your team could not meet a deadline or achieve a goal. How did you and your teammates respond and treat each other? How did you explain the situation to your manager?
> Describe a time when you introduced or influenced a department-wide or organization-wide change. What was the change, how did you convince everyone to make the change, and what was the end result?
> To your knowledge, can technology improve efficiency at work? Please use an example to support your answer.