> Describe a time when you were asked to do something for work that you were unfamiliar with. What did you do and what happened in the end?
> Describe a time when your work or project was falling apart but you managed to salvage the situation and recover. What happened and what did you do?
> Describe a time when you had to make a decision that was not under your area of responsibility. What happened and what was the result?
> Describe a time when you tried to deal with a situation but in the a misguided way. What happened and did you admit your mistake?
> Describe a time when you tried to delay making a decision. Was that normal for you and what happened?
> Describe a time when you did not give in to a customer’s insistence that you bend the rules just for them. What happened and how did you put up with the customer?
> Describe a time when you made an unpopular decision that affected other people. Why did you have to make the decision and how did you handle the reactions resulting from it?
