> Describe the most challenging or difficult situation you have ever helped to resolve in your work environment?
> Imagine this scenario: Your are having a busy day at work when you manager suddenly interrupts you. They tell you to prepare an urgent report for them in one hour. What do you do?
> Imagine this scenario: You have been selected to help run your company’s booth at a job fair. This is your first time doing it and you have not been briefed on how to do it. When job seekers come up to you to ask about your company, how do you know what information you can share with them and what is confidential?
> Describe a time when you realized your initial sales approach was not working and you had to try a different method. What did you do?
> Generally speaking, how do you approach problems, or what is your process for approaching problems?
> Imagine this scenario: You are at a team meeting. Your entire team seems to have agreed on an action plan, but you feel that this plan is unethical. You also realize that you will have a part to play in this plan. What do you do?
> Describe a time when you had to resolve a complex issue despite not having all the facts. How did you go about fixing the problem?
> Give an example of a situation where you used your problem solving skills to successfully help your team or department.