> Describe a time when you had to assemble a team to work on a quality improvement project. How did you go about finding and recruiting these team members?
> Describe a time when you had to give someone negative but constructive feedback. How did you do communicate it and how did it go?
> Describe a time when you were assigned a task that you were not familiar with. How did you handle it?
> Name a skill you have that you are better at than the average person. How or why are you better at it?
> Imagine this scenario: You are dealing with an angry customer. The customer demands to speak to your manager without specifying their issue or problem. What do you do?