> What is your approach finishing a task where the person giving it to you is deliberately being vague or hiding information?
> Describe a time when you stayed clam while trying to sort out a complaint from a customer. What was the context and how did you stay calm?
> Describe a time when a large change happened to your usual work processes or work environment. How did you handle it?
> What is your approach to turning down a customer’s order or request, due to unforeseen circumstances? What would you say and how would you say it?
