> Describe a time when you volunteered for a task or project. What was it and why were you so interested in it?
> Imagine this scenario: You are working in retail. There are two customers in the store who are having a confrontation. It seems that the problem is that there is only one item left on the shelf that they both want. Their actions are now disrupting other customers. What do you do?
> Describe a time when you were unsuccessful in using your communication skills. What happened and what did you learn?
> Imagine this scenario: You are working on a project that requires liaison with a third party. Although not directly involved, they have a say in the final outcome of the project. However, they keep shifting their stance and changing their demands on the project. This is causing too much disruption to the completion of the project. What do you do?
> Describe a time when you were trying to serve multiple customers at the same time. How did you manage it?
