> Imagine this scenario: You are the manager of a department. Lately, your best staff member is having performance problems. How would you handle this?
> As a team leader, what is your approach to making sure every one in a team feels welcome to participate in team activities?
> Imagine this scenario: You are the manager of a department. Lately, your poorest performing staff member is having performance problems. How would you handle this?
> What is your approach to handling performance problems with your best employee? How would this approach differ with your worst employee?
> Imagine this scenario: You are reviewing your team’s recent sales report. You realise that sales revenue has remained steady but new customer conversions have decreased. What would you do about this?