> Describe a time when you solved problem with a novel or unconventional solution. What was the outcome and did you overcome the resistance you or your solution faced?
> Imagine this scenario: You are interacting with a customer. After a while, things turn sour and the customer starts to make negative comments about you. How do you handle the situation?
> Describe a time when you raised an innovative idea to your team. How did they react and how did you persuade them to use your idea?
> Imagine this scenario: Your manager asked you to do something that you disagreed with. What would you do?
> Describe a time when you had to have a difficult conversation with someone. What was the topic and how did you communicate?
> Imagine this scenario: Your teammates are in disagreement over a workplace issue. They have turned to you as a neutral third party to come up with a solution that is fair to all of them. What will you do?
