> What is your approach to turning down a customer’s order or request, due to unforeseen circumstances? What would you say and how would you say it?
> What is your approach to keeping in touch with customers, and updating them on offers that they may be interested in?
> Describe a time when you had to convince different stakeholders who had their own agendas to agree on one idea. How did you manage it?
> Imagine this scenario: You are in a sales situation, trying to sell a complex product to a B2B client. Although you have explained the product twice, the client still has trouble understanding the product and how it works. What do you do?
> Describe a time when you were in selling situation and it was important to obtain good information to make the sale. What happened and what did you do?
> Imagine this scenario: Your current manager is thinking of purchasing a new tool to improve efficiency at the workplace. However, they not fully aware of all the options available. What tools would you advise them to get?
> When implementing workplace changes, what is your approach to dealing with the phrase “that’s how things are done around here”?
