> Describe a time when you successfully introduced a innovative idea into your team or wider organization. How did you manage its successful adoption and the reactions to the idea?
> Describe a time when you exceeded sales targets. What were the sales numbers involved and how did you manage it?
> Describe as many new work processes and standards that were adopted in your current or previous job as a result of your ideas and suggestions.
> Describe a time when you came up with an idea for work that resulted in benefits for you or your team. What was the idea and how did you know it was a good idea?
> Describe a time when you had to help a customer deal with an issue with a product or service that they bought from your company.