> Imagine this scenario: You have been tasked teaching your colleagues a new work process so that they will implement it. However, your initial attempt to teach them was met with heavy resistance and comments such as “this is the way we’ve always done it”. How would you deal with this resistance and achieve your objective?
> Describe a time when you helped prevent a situation from becoming too stressful for your coworker to handle.
> Imagine this scenario: You are the subject matter expert in a specialist area. You are tasked with describing a work process relating to your specialist area of expertise to coworkers who are not knowledgeable in this field. How would you explain this in a way that they can understand?
