> Imagine this scenario: You are interacting with a customer. After a while, things turn sour and the customer starts to make negative comments about you. How do you handle the situation?
> Imagine this scenario: You are the accounts manager of several valued clients for your company. However, one day you witness one of your valued clients carrying out unethical actions. What do you do?
> Imagine this scenario: You have been asked to create a social media campaign for our product, [blank]. What would you do?
> Describe a time when you had to help a customer deal with an issue with a product or service that they bought from your company.
> Describe a time when your client was not satisfied with your work. How did you handle the situation?