> Describe a time when you were trying to serve multiple customers at the same time. How did you manage it?
> Imagine this scenario: You work in retail. It is almost the end of your shift and you are wrapping up. Suddenly, a customer in the store approaches you to ask for help. What do you do?
> In your opinion, is it better to maximise the customer satisfaction of one customer, or serve as many clients as possible in the same amount of time but with a lower standard of customer service, and why?
> Imagine this scenario: You and your supervisor have arranged to meet a client on a Saturday. You and your client have arrived, but your supervisor has been in an accident and cannot attend the meeting. The client wants answers today. What do you do?
> Imagine this scenario: You are at the negotiating table with a client. Your client has lied in an attempt to gain an advantage in the negotiations. You know that their statement is untrue due to research you have done the day before. How will you proceed with the negotiations?
> Imagine this scenario: You are in a sales related conversation with a potential customer. The potential customer then challenges you by saying that your competitors offer a better price for the same product. How will you respond to this statement?
> Describe a time when you successfully worked with people outside of your usual working team or department.
> Tell me about your sales closing ratios. How many prospects do you typically see before closing a sale?
