> Describe a time when a situation has surprised or shocked you, but you had to stay calm. What was the situation and how did you handle it?
> Describe a time when you had to deal with strong resistance against you and your ideas in a meeting.
> Describe a time when you had to have a difficult conversation with someone. What was the topic and how did you communicate?
> Imagine this scenario: You are confronted by another manager, not your own manager, about a mistake made in a work process. You know you did not make this mistake, but you do not know who did. What do you do?
