> Describe a time when your client was not satisfied with your work. How did you handle the situation?
> Imagine this scenario: You are leading a team where one team member is not performing well and it not easy to deal with. When you try to inspire or support this person, they end up leaving the team. What are your thoughts on the current situation and what will you do next?
> Describe a time when you were in a team with major conflict. What happened and how did you help to resolve the conflict?
> Imagine this scenario: A coworker of yours has mismanaged a project. Your manager has now assigned the project to you instead. What are your first steps?
> Describe a time when you were initially confused by a customer’s request, but managed to successfully clarify the request. What happened and what did you do?