> Describe a time when you had to deal with an irate customer. What did you do and what happened in the end?
> Describe a time when your client changed the brief or ‘moved the goalpost’ an unacceptable number of times. How did you handle the situation and the client?
> Describe a time when you had to communicate bad news to your coworkers. How did you communicate this?
> Describe a time when you successfully helped to mediate conflict between others. What happened and how did you handle it?
> Describe a situation where you had to make an unpopular decision. How did you handle the stakeholders involved?
> Imagine this scenario: You raise your idea at a meeting. You feel strongly about this idea, but everyone else at the meeting disagrees with or does not support your idea. What do you do?
> What is your approach to dealing with conflict or disagreements between upper management and yourself?
