> What is your approach to prioritizing your customer’s needs when you have to work with a large number of customers?
> Imagine this scenario: You are working with a customer who has racist and culturally insensitive beliefs. They are quite vocal about their beliefs and often bring it up during sales conversations, sometimes asking you to agree with their opinions. What would you do or how would you communicate with them?
> Imagine this scenario: You are assigned or inherited a difficult client that none of your coworkers would want to work with. What do you do?
> Describe a time when your colleague got angry with you. What happened and how did you deal with it?
> To your knowledge or experience, what are the best practices and methods for communication in a remote work team?
> Describe a time when you dealt with an angry customer. What happened and how did you deal with the situation?