> Describe a time when you implemented a novel idea despite not knowing how it would turn out. What happened and what did you learn?
> Describe a time when you went well out of your way to deliver the best possible service to a customer. What did you do and what was their reaction?
> Describe a time when you had to communicate bad news to your coworkers. How did you communicate this?
> Describe a time when you took a risk at work that could have gone horribly wrong, but turned out for the better. What happened and would you do it again?
> Describe a time when you went out of your way to defend a customer. What happened and why did you do this?
> What is your approach to progressing or working on a project, if all the factors influencing the project are variable and might change over time?
> Imagine this scenario: Your client has asked you to make a decision on a project within the next hour otherwise they will take their business elsewhere. However, you do not feel like you have enough information on hand to make this decision. What do you do?