> To your knowledge, how familiar are you with the change management process? Give us a rundown of what you know.
> As a salesperson, how much does it affect you when an unusually high number of prospects or suspects turn you down?
> Describe a time when you helped mediate a disagreement between others in your team. What happened and how did you resolve the issue?
> Describe a time when your manager had communicated to you that they were not pleased with your work. What did you do to communicate with them over the issue or rectify the situation?
> Describe a time when a disagreement or conflict that you were involved in resulted in a negative outcome. What happened, how did you handle it, and what did you learn?