> Describe a time when you gave credit to others for work done although you were the one ultimately responsible for it.
> In your opinion, is it better to maximise the customer satisfaction of one customer, or serve as many clients as possible in the same amount of time but with a lower standard of customer service, and why?
> We noted on your CV that you did freelancing for a period of time. Why did you switch to freelancing and why are you now thinking of switching back to being a salaried employee?
> Which of these two do you think works better, “survival of the fittest”, or “survival of the friendliest”, and why?
> Imagine this scenario: You have been tasked with responding to a negative online review about your company’s product or service. How would you respond?
> Imagine this scenario: You and your supervisor have arranged to meet a client on a Saturday. You and your client have arrived, but your supervisor has been in an accident and cannot attend the meeting. The client wants answers today. What do you do?
> Imagine this scenario: Your manager rushes into your office and gives you an assignment to do. Your manager then rushes out of the office without giving you complete and clear instructions on how to proceed. What do you do?