> In your opinion, when, or for what purpose, would you use communication in person, over the phone, or through email?
> Describe a time you had to work on an assignment with a coworker who was underperforming. How did you handle the work and the coworker?
> Describe a time when you had to influence or persuade a senior manager, director, or board member. How did you approach the situation?
> How would you describe the working culture of your current or previous team, and how have you helped to build or change this culture?
> Describe a time when you managed to persuade a reluctant or antagonistic customer to switch to your product or service.
> Describe a time when you saw a problem from another person’s point of view. What was the context and how different was their perspective to yours?
> What is your approach to situations where a coworker is disrupting or interfering with your work or project progress.
> Imagine this scenario: You are the manager of a department. Lately, your poorest performing staff member is having performance problems. How would you handle this?
