> Describe a time when you had to deal with strong resistance against you and your ideas in a meeting.
> In your opinion and experience, which is the most important trait a [blank-occupation] should have?
> Imagine this scenario: You are the team leader and the person in charge of your company’s newsletter to customers. For this month’s newsletter, the designers have come up with a design that the writers strongly disagree with. What do you do?
> Imagine this scenario: You are interacting with a customer. After a while, things turn sour and the customer starts to make negative comments about you. How do you handle the situation?
> Describe a time when you engaged your team in discussions regarding changes happening in your team or wider business unit.
> Describe a time when you conducted on-the-job training for your coworkers or subordinates. What was the topic and how was the training received?