> Describe a time when your client was not satisfied with your work. How did you handle the situation?
> How would you make sure that your team is clear on how your team’s work impacts and is connected to work in other departments?
> Imagine this scenario: You are leading a team where one team member is not performing well and it not easy to deal with. When you try to inspire or support this person, they end up leaving the team. What are your thoughts on the current situation and what will you do next?
> Name three typical reasons as to why change management often fails. How would you avoid these from happening?
> Describe a time when you changed your work practices, and also made sure the change fit with the wider strategic goals of the department or organization.
