> Describe a time when you were going to meet a client for the first time and it was especially important to make a good impression on the client. How did it go and what did you do?
> Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
> Describe a time when you needed to get feedback from colleagues outside your immediate work team. How did you communicate with them?
> Imagine this scenario: You have been tasked teaching your colleagues a new work process so that they will implement it. However, your initial attempt to teach them was met with heavy resistance and comments such as “this is the way we’ve always done it”. How would you deal with this resistance and achieve your objective?
> Describe a time when you had to interact with a difficult client. What was the situation, and how did you handle it?
> Describe a time when you were proactive in finding a solution to a problem encountered by your customers.
> Would you rather prefer a whole team working on a team project together, or, every team member working on parts of a team project individually?
> Imagine this scenario: You are working with a customer who has opposing social beliefs to your own. They are quite vocal about their beliefs and often bring it up during sales conversations, sometimes asking you to agree with their opinions. What would you do or how would you communicate with them?
