> Describe a time when you had to deal with an irate customer. What did you do and what happened in the end?
> Imagine this scenario: Your manager has just asked you to do a task that seems impossible given its scope and it deadline. What do you do?
> Describe a time when you attempted to solve a problem with an unusual solution. What was the solution and was it successful?
> Describe a time when you attempted to solve a problem with a novel idea or solution that had not been used before. What was the solution and was it successful?