> Imagine this scenario: You are interacting with a customer. After a while, things turn sour and the customer starts to make negative comments about you. How do you handle the situation?
> Describe a time when you were unsure of a decision you had made because there could be backlash from it. How did you handle the situation?
> Describe a time when you had take longer to complete a task because you were following the proper procedures or protocols.
> If you were in a situation where something was not in accordance with ethical standards, how would you manage the situation?
