> Describe a time when you had to deal with an irate customer. What did you do and what happened in the end?
> What would be your approach to handling the communication challenges of remote teams and remote workers?
> List and describe the electronic team communication tools that you have used in the past. What was your experience using them?
> In your opinion, when, or for what purpose, would you use communication in person, over the phone, or through email?
