> Describe a time when you were proactive in finding a solution to a problem encountered by your customers.
> What is your approach to prioritizing your customer’s needs when you have to work with a large number of customers?
> Describe a time when your team, department, or company was undergoing some change. How did that impact you, and how did you adapt?
> From everything you’ve learned about this role and our company, how do you think you would make a contribution.
> Describe a time when you had to work exceptionally hard to provide great service. What did you do and what was the outcome?
> Imagine this scenario: You are working on an important project. However, you are unable to finish it because you are still waiting on critical information from a coworker. What do you do?