> Tell me about a time you were dissatisfied in your work. What could have been done to make it better?
> Imagine this scenario: You have two important deadlines coming up. How would you prioritise your tasks?
> Tell me about a time when your manager or senior colleague came to you with an issue that they could not work out. What was the problem and what did you do?
> Describe a time when you implemented a novel idea despite not knowing how it would turn out. What happened and what did you learn?
> Describe a time when you went well out of your way to deliver the best possible service to a customer. What did you do and what was their reaction?
> Describe a time when you made a decision that was not popular. How did you communicate and implement your decision?
