> Describe a time when you listened to instructions or advice from someone and things turned out better for you because of it.
> Imagine this scenario: A customer felt like they received bad service from another sales person. Now, the customer is saying that they do not want to do business with your company. You had not dealt with this customer previously. You are not the cause of the bad service, but now you are tasked with trying to win the customer back. How would you do this?
> Imagine this scenario: Your team is in the middle of a difficult team project and things look a bit bleak. What would you say or do to encourage your team?
> Describe a time when you were challenged with a difficult problem but found a creative solution to resolve it.
> Describe a time when you had to finish a significant task in a short period of time. How did you handle it?
> Tell me about a time where you have had to make an unpopular decision that was best for the organization.
> Describe a time when you had to convince different stakeholders who had their own agendas to agree on one idea. How did you manage it?
> Imagine this scenario: You are working on a project for a client. You are about 50% done when the client informs you of major changes in the project. These changes most likely mean that your previous progress on the project would go to waste. What would you do at this point?
