> Describe the most memorable presentation you have given. What did you do to ensure it was a was a success?
> Describe a time when you and your team completed a team based project successfully. What went well and what could be improved?
> What is your approach to keeping up to date with and observing your subordinate’s work performance?
> Has there been a time when your boldness in character or courage helped to improve your work performance? If so, please describe it.
> Imagine this scenario: You are talking to a customer over the phone when another customer walks into your store. You are the only staff member present at the time. What do you do?
> Describe a time where, because you were dealing with a difficult situation, you learnt something new or grew in an unexpected direction?