> Describe a time when you had to lead and inspire a team to overcome a challenge. What happened and how did you do it?
> Describe as many new work processes and standards that were adopted in your current or previous job as a result of your ideas and suggestions.
> Imagine this scenario: You have an approaching deadline and you know you are not going to be able to submit your work on time. Would you try to finish your work by working overtime or request an extension?
> Describe a time when you had to help a customer deal with an issue with a product or service that they bought from your company.
> Imagine this scenario: You are confronted by another manager, not your own manager, about a mistake made in a work process. You know you did not make this mistake, but you do not know who did. What do you do?
> Describe a time when your client was not satisfied with your work. How did you handle the situation?
> Describe a time when you spotted a problem or opportunity before others. Did you act on what you discovered?
