> Describe a time when you had to deal with an irate customer. What did you do and what happened in the end?
> Tell me about a time you were dissatisfied in your work. What could have been done to make it better?
> Describe a time when you inherited a customer or took over a client account from a coworker. What did you do to establish rapport and trust with the customer?
> Assuming you are appointed to this position, what are the first few things you will do while in this job and why?
> Imagine this scenario: We offer you this job. You start working here and then realize that you and I, as your manager, do not get along. What do you do?
> Imagine this scenario: Your manager has just asked you to do a task that seems impossible given its scope and it deadline. What do you do?
> Describe a time when you implemented a novel idea despite not knowing how it would turn out. What happened and what did you learn?
