> Imagine this scenario: You are interacting with a customer. After a while, things turn sour and the customer starts to make negative comments about you. How do you handle the situation?
> Imagine this scenario: One of your coworkers asks you for information about work. However, what he is asking about is confidential information and you beileve he should not know this information. How do you respond to your coworker?
> Describe a time when you failed to communicate appropriately. What happened and what was the result?
> Describe a time when you had to be discreet in your actions and words in order to maintain confidentiality. How did you manage it?
> What is your approach to ensuring you and your coworkers comply with applicable laws and ethical standards?
> Describe a time when someone raised a new idea or solution that was also strange and unconventional. How did you react and what did you do about it?
> Describe a time when you and your team had to think of a new approach or solution to an old problem.
