> Describe a time when you tried something but ultimately failed. How did you handle the experience and what did you learn?
> Describe a time when you disagreed with some policies, procedures, or rules at your previous or current workplace. What did you do about it?
> When you are given a number of tasks to do in a given work day, how do you prioritize and organize to ensure you complete the tasks to a good standard and on time?
> In your experience, in what situations or issues do you feel you need to consult with your manager or a senior colleague before taking action?
> What is your approach to situations where you are confronted by angry or dissatisfied customers? How would you calm them down or resolve their issues?