> Imagine this scenario: You work in retail. It is almost the end of your shift and you are wrapping up. Suddenly, a customer in the store approaches you to ask for help. What do you do?
> Describe a time when you faced an obstacle preventing you from achieving an ambitious goal you set for yourself. How did you handle the situation?
> Imagine this scenario: You want to purchase a new tool to help you with your work. You have the choice of, A. a seemingly better product but is overbudget, or, B. a seemingly average product but is within budget. You also need to justify to your manager the reason for this purchase. Which do you choose, and how will you explain your choice to you manager?
> In your opinion, is it better to maximise the customer satisfaction of one customer, or serve as many clients as possible in the same amount of time but with a lower standard of customer service, and why?
> Imagine this scenario: You and your supervisor have arranged to meet a client on a Saturday. You and your client have arrived, but your supervisor has been in an accident and cannot attend the meeting. The client wants answers today. What do you do?
> Describe a time when you have difficulty balancing your work life balance. What was the context and what did you do?