> Describe a time when you used a step by step approach to discover the reason for an uncommon but repeated error in a work process. What steps did you take to find the problem and what happened after?
> What is your approach to tackling projects that require systematic data gathering and accurate data analysis?
> Describe a time when you managed to persuade a reluctant or antagonistic customer to switch to your product or service.
> Describe a time when you effectively delegated a complex assignment to your coworkers. What was the assignment and how did you communicate it?