> Describe, in your opinion, your worst experience delegating work to someone else. What happened and what did you learn from it?
> Imagine this scenario: You are reviewing your team’s recent sales report. You realise that sales revenue has remained steady but new customer conversions have decreased. What would you do about this?
> Describe a time when you had to deal with a customer complaint. What did you do and how did you resolve the complaint?
> Describe a time when you managed to spot a potential issue and resolve it before it got out of control.
