> Describe a time when you went out of your way to defend a customer. What happened and why did you do this?
> What is your approach to progressing or working on a project, if all the factors influencing the project are variable and might change over time?
> Imagine this scenario: A manager from another department has alerted you to the fact that their department will be issuing changes to their work processes. Although you somewhat agree with these changes, you realize that these changes will significantly increase your workload. What do you do?
> Describe a time when you had to make an immediate decision to stop a dangerous situation from turning into a disaster?
> Imagine this scenario: You have been transferred to a new working environment. You soon realize that the new work place does not have the most modern health and safety equipment on hand. Would this bother you?
