> Imagine this scenario: You are confronted by another manager, not your own manager, about a mistake made in a work process. You know you did not make this mistake, but you do not know who did. What do you do?
> What is your approach to being informed about possible work-related problems that might occur in the future?
> Describe a time when you spotted a problem or opportunity before others. Did you act on what you discovered?
> How would you make sure that your team is clear on how your team’s work impacts and is connected to work in other departments?
> Name three typical reasons as to why change management often fails. How would you avoid these from happening?
> Describe a time when you paid attention to a particular detail of your work, and this led to a benefit for you or your team.
> Describe a time when you spotted an error in your own work. What was the error and how did you spot it?
> What are some strategies or activities that can help improve morale of your team or department, and how do you think you can incorporate them into your work environment?
