> Describe a time when you used extra care and attention to make sure the person you were communicating with had fully understood your information.
> Describe a time when one of your subordinates raised an issue that they could not solve on their own. How did you support or assist them?
> Describe a time when you managed to get a difficult member of a team participating productively with the rest of the team.
> In your experience, what would you say to a colleague who is stressed at work over completing a major assignment on time?
