> Describe a time when you had to help a customer deal with an issue with a product or service that they bought from your company.
> Imagine this scenario: Your teammates are in disagreement over a workplace issue. They have turned to you as a neutral third party to come up with a solution that is fair to all of them. What will you do?
> Describe a time when your client was not satisfied with your work. How did you handle the situation?
> Imagine this scenario: You are leading a team where one team member is not performing well and it not easy to deal with. When you try to inspire or support this person, they end up leaving the team. What are your thoughts on the current situation and what will you do next?
> Describe a time when you worked on a project that needed input and buy-in from other teams and departments. How did you approach the situation or persuade the stakeholders?